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Dr. Yaw Adu Gyamfi in HIDA-EPQM - JAPAN

Dr. Yaw Adu Gyamfi was invited by the Overseas Human Resource and Industry Development (HIDA) in Japan for the Executive program on Quality Management (HIDA-EPQM) from May 18th to 25th May 2016. The course was led by world-famous TQM guru Dr. Noriaki Kano. The course was focused on Designing Business Management/Administration techniques and their underlying ways of thinking.

The training course targeted at top managers from Africa, Asia, Europe and North America who wished to make use of Total Quality Management (TQM) in order to implement a management strategy that enhances customer satisfaction through increase in product quality and service improvement and achieve customer delight as well as achieves sustainable corporate growth. During the training session, they visited Toyota Motor Corporation and MEIDOH Company Ltd. in Nagoya for a case study

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